Condensate Pro has been made solely for external  protection of Condensates and now with our Primary pro external heating pipework

Our unique coating on the insulation and fittings is rigorously tested for weather and UV resistance, guaranteeing long-lasting durability.

Condensate Pro enhances the aesthetic of any home or property, providing a professional finish that installers can be proud to offer their customers. Prepare for winter with confidence, knowing your condensate systems are protected when temperatures drop.

External pipework must be insulated and sealed correctly to maximise efficiency and prevent heat loss. When correctly sealed, it prevents moisture and water from entering the insulation.

We recommend that only skilled professionals install and maintain Condensate Pro.

Installing all our Condensate Pro products requires not only professional skills but also the appropriate tools. However, one task that homeowners can handle themselves is recoating with our maintenance coat. Our Maintenance Coat is water based and is simple to apply on the insulation and all of the sealed joints. 

Our comprehensive tutorial videos, available on the Learning Center page and our Youtube channel, provide step-by-step guidance for installing our products. However, it is crucial to avoid common mistakes such as using the wrong product, leaving gaps that allow heat to escape and water to permeate the insulation, and neglecting to utilise rubber lined clips on the exterior.

Additionally, it is essential to seal the insulation to the heat pump and run it inside the wall. Failing to do so will not only decrease the efficiency of the Heat Pump but also lead to degradation and the eventual need for premature replacement.

If you require assistance in finding a professional in your area, please do not hesitate to contact us, and we will gladly provide support.

No, The reason is if you have a 32mm pipe longer then 1 metre (example 2.2m) you would have to use more pipe connections to join

This way just cut your 32mm pipe to length, add the insulation on and seal the joints with Condensate Pro Bond and Seal

Condensate Pro has three products for every scenario

The Condensate Pro connection kit has everything in one box for connecting and sealing to the wall (There is enough Bond and Seal for sealing all the joints on the insulation used)

Condensate Pro Insulation comes with 3 x 1 m lengths to extend from the connection to the termination drain

The Condensate Pro Termination Kit was specially made to help with soil pipe installation and can also be used for a ready-made offset

Have a look  at the ‘how to videos’ in the Learning Centre tab

We have tried to think of every job/scenario a professional will find and provide products and tools to solve each one.

If there is a stone wall or uneven surface, such as a rendered or pebble-dashed wall, then it would be difficult to get a quality seal. We made the Condensate Pro Grinder Head to solve this problem.

Take a look at the how-to video in the learning centre tab.

And its is simple to replace using the Condensate pro insulation and Bond & Seal 

 Take a look at the video taking you through how to replace and also re-coat 

Your boiler will have a small plastic pipe coming from the bottom

Follow that pipe where it goes through the wall to the outside and check if the pipe is fully insulated and has no gaps or joints open where it can freeze.

If the pipe runs to another waste pipe internally, for example under a  sink or washing machine waste that then goes outside, check as above that it is insulated correctly.

Also, look at the question of connecting condensate pipes to other waste pipes such as under sinks and washing machines.

Have a look at the video to help you as all these condensates have not been installed correctly outside, or contact us and we can help.